Allan Key – General Manager, Veolia UK

Allan is the Operations Manager who started working life straight from Grammar School and now offers 25+ years of success in all operational aspects of managed service delivery covering environmental services, construction fit out and commercial facilities management. Allan has worked in both the public and private sector and managed or delivered high value services to or for the Department for Work and Pensions, Child Support Agency, Transport for London, Ministry of Defence, Morrison Construction, East Midlands Electricity, O2, Taylor Woodrow, Interserve, Veolia.

Allan is skilled at designing and delivering service delivery standards that provide consistent value and satisfaction to executive and senior level clients in a multi-contract and multi-service environment. Having dealt with a number of significant contractual disputes and arbitrations, has solid financial acumen. He has succeeded by driving commercial success, profit maximisation and growth through cost control, continuous improvement, best practice and cash flow management.

His track record includes results featuring up to 40% growth in profit, increases in contract value of up to 85% and transformation of unprofitable operations into viable, cash-flowing contracts.